Returns & Warranty Policy

At Evolve Gaming PC, we stand behind our craftsmanship and offer a 30-day return window for all hardware. If your rig doesn't meet your performance expectations, we provide a streamlined process for returns and technical inspections.

1

Initiate Your Request

Contact our support team with your order number and serial number to receive a Return Merchandise Authorization (RMA) form.

2

Secure Packaging

Place the PC in its original internal foam packaging and double-box the unit to prevent transit damage to sensitive components.

3

Ship to Lab

Affix the provided shipping label and drop the package off at any authorized carrier location for insured transport to our facility.

4

Inspection and Refund

Our technicians will perform a hardware diagnostic; once cleared, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing